If you have more questions or need more information about our privacy policy, please contact us.
Information we collect
When we ask you for personal information, we'll explain what we need and why.
If you contact us directly, we may receive more information about you, such as your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide. If you register for an account, we may ask for contact details including your name, company name, address, email address and phone number.
How we use your information
We use the information we collect to:
- Provide, operate and maintain our website
- Improve, personalize and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features and functionality
- Communicate with you, directly or through one of our partners, for customer service, website updates and other information, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log files
Like most hosting companies, UP MEDIA uses log files as part of standard website analytics. These files record visits to the website. They include IP addresses, browser type, internet service provider (ISP), date and time stamps, referring and exit pages, and sometimes the number of clicks. This information is not linked to anything that personally identifies you. We use it to analyze trends, run the site, see how visitors move through the website and gather demographic information.
Our advertising partners
Some advertisers on our site may use cookies and web beacons. Each advertising partner has its own privacy policy for how it handles user data:
Third-party ad servers and ad networks use technologies like cookies, JavaScript and web beacons in their ads and links, which are sent directly to your browser. When this happens, they automatically receive your IP address. These technologies measure how well ad campaigns work and may personalize the ads you see. UP MEDIA can't access or control cookies used by third-party advertisers.
Third-party privacy policies
Our privacy policy doesn't apply to other advertisers or websites. For more detail, including how to opt out of certain options, please read the privacy policies of the relevant third-party ad servers.
You can turn off cookies in your browser settings. Each browser's website explains how to manage cookies.
CCPA privacy rights (Do Not Sell My Personal Information)
Under the CCPA, California consumers have the right, among others, to:
- Ask a business that collects consumers' personal data to disclose the categories and specific pieces of personal data it has collected
- Ask a business to delete any personal data it has collected about the consumer
- Ask a business that sells consumers' personal data not to sell their data
We will respond to your request within one month. To use any of these rights, please contact us.
GDPR data protection rights
We want you to know all of your data protection rights. Every user has the following rights:
- The right to access: you can ask for copies of your personal data. We may charge a small fee for this.
- The right to rectification: you can ask us to correct information you think is inaccurate, or complete information you think is incomplete.
- The right to erasure: you can ask us to delete your personal data, under certain conditions.
- The right to restrict processing: you can ask us to limit how we process your personal data, under certain conditions.
- The right to object to processing: you can object to how we process your personal data, under certain conditions.
- The right to data portability: you can ask us to transfer the data we've collected to another organization, or directly to you, under certain conditions.
We will respond to your request within one month. To use any of these rights, please contact us.
Children's information
Protecting children online is also one of our priorities. We encourage parents and guardians to watch, take part in, and guide their children's online activity.
UP MEDIA does not knowingly collect personally identifiable information from children under 13. If you think your child has given us this kind of information on our website, please contact us right away. We will do our best to remove it from our records quickly.